CANADA & US
We try and ship your order within 24 hours (excluding weekends and holidays) via Canada Post’s Expedited Parcel service for free. The standard delivery time for all Canadian and US orders is 3-10 business days.
If you do not receive your purchase after 10 days, please notify us at email@example.com with your order number.
LSG Apparel Inc. is not responsible for delays within the Canada Post system and does not provide refunds for items that arrive outside the estimated times listed. Estimated shipping times vary by region.
We ship worldwide via FedEx, UPS, and Canada Post for a flat fee of $35. The standard delivery time for all international orders is 1-2 weeks. If you do not receive your purchase after 2 weeks, please notify us at firstname.lastname@example.org with your order number.
TAXES & DUTY
Canadian orders are subject to applicable taxes.
US orders are tax free at the time of purchase. LSG Apparel Inc. will cover for any duty or brokerage fees associated with the order.
International orders are tax free at the time of purchase but may be subject to duty and/or taxes levied by the importing country. Any custom fees incurred from the imported goods is the sole responsibility of the customer. The customer is also responsible for any additional charges on rejected packages.
WHERE IS MY ORDER
You will receive an email with a tracking number once your shipment has left our warehouse. You can track your order through our website or alternatively through the courier’s website.